AIRLINE CUSTOMER SERVICE
AIRLINE CUSTOMER SERVICE ialah kursus SKM Tahap 3 yang ditawarkan oleh PUSAT LATIHAN TEKNIKAL MEATECH di Negeri Sembilan. Kursus ini termasuk dalam bidang Lain-lain dengan tempoh pengajian 2 Bulan.
Maklumat Kursus AIRLINE CUSTOMER SERVICE
| Nama Kursus | AIRLINE CUSTOMER SERVICE |
| Tahap Kelayakan | SKM Tahap 3 |
| Institusi | PUSAT LATIHAN TEKNIKAL MEATECH |
| Negeri | Negeri Sembilan |
| Bidang | Lain-lain |
| Sektor | Swasta |
| Tempoh Pengajian | 2 Bulan |
| Laman Web | www.matc.edu.my |
Pengenalan Kursus AIRLINE CUSTOMER SERVICE
This two (2) months Micro-Credential (MC) program focusing mainly on one (1) Competency Unit (CU), which is Aircraft Passenger Counter Services. The person who is competent in this CU shall be able to perform this task effectively and efficiency based on client goal according to ground operation procedure and terminal operation procedure . Upon this CU, trainees will be able to: (a) Carry out passenger flight information editing (b) Carry out check-in flight counter duties (c) Handle passenger check-in counter activities (d) Handle kiosk passenger check-in activities (e) Handle passenger internet check-in activities (f) Carry out flight Close out check-in activities (g) Perform passenger counter service irregularities activities
Syarat Kelayakan
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Maklumat Tambahan
1. Pinjaman disediakan oleh Perbadanan Tabung Pembangunan Kemahiran (PTPK) 2. Peluang pekerjaan disediakan (tertakluk kepada syarat syarikat penerbangan.
Prospek Kerjaya
Customer Service Officer, Passenger Services Officer, Air Ticketing Agent
Maklumat Institusi
PUSAT LATIHAN TEKNIKAL MEATECH
NO. 1, 3 & 5, JALAN UTL 4, BANDAR UNIVERSITI TEKNOLOGI LAGENDA, 71700 MANTIN, NEGERI SEMBILAN
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